Terms & Conditions – UNCLEAR

Welcome to UNCLEAR. These Terms & Conditions govern your access to and use of https://unclear.in/ and purchases made through our online store.

By accessing the website or placing an order, you agree to these Terms & Conditions and the applicable policies published on the website. Please read them carefully before making a purchase.

1. Business Information

UNCLEAR is the customer-facing brand operated under the trade name FIDAK ENTERPRISE, with the registered business name MUJAHID TAHIRHUSAIN SAIYED.

Business Address:

B Block, Noor Apartment, Survey No. 245, SP-11, Flat No. 502, 5th Floor, Rahil Park VI-2, Memon Hall Road, Near Faruk-E-Azam School, Juhapura, Ahmedabad, Gujarat – 380055, India.

Email: unclearsupport@gmail.com

Phone: +91 9023819755

WhatsApp: +91 9023819755

2. Eligibility and Website Use

You must be legally capable of entering into a binding agreement under applicable law to place an order.

You agree to use the website for lawful purposes and not to misuse its functionality, attempt unauthorized access, interfere with website operations, introduce malicious software, or engage in fraudulent activities.

We may restrict or suspend access where reasonably necessary to protect the website, customers, or our legitimate business interests, subject to applicable law.

3. Products and Descriptions

UNCLEAR offers denim and casual bottomwear, including relaxed-fit jeans, loose-fit jeans, and other everyday clothing styles.

We make reasonable efforts to display accurate product descriptions, images, available sizes, colours, prices, and other specifications.

Actual product colours may vary depending on device and display settings. Customers should review the product details, size information, selected variant, and quantity before placing an order.

Product availability and specifications may change as stock changes. If a material product listing error is identified, we will take appropriate steps to address it in accordance with applicable law.

4. Pricing, Taxes, and Promotional Offers

All product prices are displayed in Indian Rupees (INR).

The final payable amount, including applicable taxes, shipping charges, and any other disclosed costs, will be presented through the relevant product or checkout process before order completion.

The website may advertise promotional discounts, coupon codes, and special offers. These offers are subject to the conditions displayed for the relevant promotion.

For example, coupon codes may require a minimum order value and may have maximum discount limits. Customers should review the applicable conditions before applying a code.

Any reference price or advertised discount must accurately reflect the applicable offer. A promotional banner does not guarantee that every product is available at the same discount.

We may correct genuine pricing or listing errors, subject to applicable law and any order already accepted.

5. Orders and Order Confirmation

By submitting an order, you request to purchase the selected products under the terms displayed during checkout.

Before submitting an order, please verify:

• Product names, sizes, colours, and quantities.
• Product prices and applicable discounts.
• Delivery address and contact information.
• Shipping charges and total payable amount.
• Available payment options and any applicable conditions.

We may contact you to verify order details or resolve an issue affecting fulfilment.

If an order cannot be fulfilled, we will communicate the issue and provide any refund required under the applicable policy and law.

6. Payments

Available payment methods are those presented during checkout for the relevant order.

Customers must provide accurate information required to complete the selected payment method.

Where third-party payment service providers are involved, their applicable terms and privacy practices may also apply.

Any additional charge associated with a payment method must be disclosed before the customer completes the purchase.

7. Shipping and Delivery

UNCLEAR advertises shipping across India.

Orders placed Monday through Saturday, India Standard Time, are generally processed on the same or following business day. Where products are in stock, the existing Shipping Policy states that orders are intended to be shipped within two business days of placement.

The website advertises an estimated delivery period of 3–6 days. Actual delivery may vary depending on the destination, stock availability, courier operations, and other circumstances.

Shipping charges vary according to order value and delivery location and are displayed at checkout.

For additional details, please refer to our Shipping Policy.

8. Returns, Exchanges, Refunds, and Cancellations

Returns and exchanges are available only for eligible products, subject to the conditions stated on the relevant product pages and in our Return and Refund Policy.

The current published policy states that the standard return window is five days for most eligible products. Product-specific conditions may apply.

Approved refunds are stated to be processed within seven working days after pickup, using the same transaction mode.

Customers may request cancellation before an order is shipped. Once a product has been shipped, cancellation through the website is not available under the current published process.

These provisions do not exclude or restrict mandatory consumer rights under applicable law.

Please review the full Return and Refund Policy before placing an order.

9. Customer Responsibilities

You agree to:

• Provide accurate contact, billing, and delivery information.
• Review product descriptions and selected variants before purchase.
• Use the website lawfully.
• Avoid fraudulent transactions or interference with website security.
• Contact customer support promptly regarding order, payment, or delivery problems.

10. Intellectual Property

Website content, including text, graphics, logos, product photography, design elements, and other materials, may be protected by applicable intellectual property laws.

You may browse the website for personal shopping purposes. Reproducing, distributing, commercially exploiting, or republishing protected materials without authorization is prohibited except where permitted by law.

11. Third-Party Services and Links

The website may use third-party services for hosting, payment processing, shipping, communications, analytics, or other operational functions.

External websites and services may operate under separate terms and privacy policies. This does not affect any legal responsibility that remains with UNCLEAR or FIDAK ENTERPRISE.

12. Privacy and Personal Information

Personal information is handled in accordance with our Privacy Policy.

Information may be processed to fulfil orders, arrange delivery, provide customer support, maintain website functionality, prevent misuse, and meet legal obligations. Relevant information may be shared with service providers where necessary for these purposes.

Please review our Privacy Policy for further details.

13. Website Availability and Disclaimers

We aim to maintain an accessible and functional website, but uninterrupted availability and freedom from all technical errors cannot be guaranteed.

We make reasonable efforts to maintain accurate product and website information. Material errors will be addressed as appropriate and in accordance with applicable law.

Nothing in these Terms & Conditions excludes any warranty, remedy, or liability that cannot lawfully be excluded under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, liability arising from website use or purchases will be assessed in accordance with the circumstances and relevant legal requirements.

Nothing in these Terms & Conditions limits mandatory consumer rights or liability that cannot legally be limited.

15. Suspension or Termination of Access

We may restrict or suspend access where reasonably necessary to address fraud, unlawful conduct, security risks, or material misuse.

Any restriction will be subject to applicable law and will not remove rights arising from an existing order or mandatory consumer protection requirements.

16. Governing Law and Disputes

These Terms & Conditions are subject to the applicable laws of India, including applicable consumer protection requirements.

Disputes may be addressed through the remedies and procedures available under applicable law. Nothing in these Terms & Conditions prevents a customer from exercising statutory rights or approaching a competent consumer dispute-resolution authority.

17. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our products, services, operations, or legal obligations.

The updated version will be published on this website. Changes will apply as permitted by applicable law.

18. Contact Us

For questions about these Terms & Conditions, orders, or website use, contact:

UNCLEAR — FIDAK ENTERPRISE

Email: unclearsupport@gmail.com

Phone: +91 9023819755

WhatsApp: +91 9023819755

Address: B Block, Noor Apartment, Survey No. 245, SP-11, Flat No. 502, 5th Floor, Rahil Park VI-2, Memon Hall Road, Near Faruk-E-Azam School, Juhapura, Ahmedabad, Gujarat – 380055, India.

Customer Support Hours: Monday–Saturday, 11 AM–8 PM.